First Federal continually strives to ensure the security of our customer’s information. To provide additional security for online banking customers, the use of Transport Layer Security (TLS) 1.2 will be required April 23, 2018. Please review the questions & answers below to determine any impact you may have by the required use of TLS 1.2.
Why the change? TLS is a protocol that ensures secure connections between computers. TLS 1.2 is the most current version and considered to be the most secure.
What does this mean to me? Ensure your computer Operating System and Browser are compatible with TLS 1.2.
How do I know if my operating system and browser use TLS 1.2? Review the chart below to determine if your Operating System and Browser are supported.
How do I check my browser version? Click this link for our Troubleshooting Tips and visit the “Check Your Browser Version” section.
How do I enable TLS 1.2 if I use Internet Explorer 9 or 10? Click this link How to Enable TLS 1.2 for instructions.
If you have any questions or concerns please contact Online Banking Support at 910-891-2010. Thank you for banking with First Federal Bank.