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Careers

About

Careers

 

Join the First Federal team!

 

 

Job Number:  721

Accountant – Entry Level

 

SUMMARY

Performs general accounting tasks including processing accounts payable, general ledger and internal bank account reconciliations, balancing of teller cash reports to the general ledger, correspondent bank balance monitoring, correspondent bank transaction recording and assistance with financial closing procedures.

 

DUTIES

  • Process accounts payable
  • Scan and temporarily maintain accounts payable invoices
  • Reconcile internal DDA accounts and clear outstanding items on a timely basis
  • Reconciling and remitting federal and state customer tax withheld
  • Reconcile general ledger accounts and clear outstanding items on a daily basis
  • Reconcile 3rd party loan and deposit applications to the general ledger
  • Assist in month end, quarter end, and year end closing procedures
  • Assist with departmental research requests
  • General office support including word processing, copying, scanning, filing and Excel spreadsheet production
  • Cross train in department functions
  • Other duties as assigned by CFO or other departmental managers

 

REQUIRED JOB QUALIFICATIONS

  • Associates Degree in business related field of study or equivalent job experience
  • Proficient math skills
  • Objectively handle, process, and secure sensitive information and communications
  • Basic knowledge of Excel spreadsheets, text and graph models
  • Basic understanding of banking fundamentals
  • Basic computer skills
  • Attention to detail
  • Basic oral and written communication skills
  • Ability to work 40+ hours a week as needed, and occasionally on Saturdays

 

PREFERRED JOB QUALIFICATIONS

  • Previous accounting or bookkeeping experience
  • Bachelor’s degree in business related field.

 

FFB Management reserves the right to change this position description at any time according to business needs.

 

     EOE


 

Job Number: 121
Title: SAR
Division:  Retail – Angier Branch
FLSA Classification:  Non-Exempt 40+ hours per week

 

SUMMARY

Ensure clients receive excellent service in a professional and courteous manner.  Ensure Account Representative staff maintains a basic understanding of our banking products and services. Ensure client transactions are performed within company and regulatory policies.  Oversees account representative activities, maintains records of vault and account representative station cash balances, oversees currency accounts, maintains cash drawer.  Provide excellent service to clients in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.

 

DUTIES

  • Supervises Account Representatives.
  • Performs standard account representative duties on a daily basis.
  • Provides on–the-job training for account representatives on an as needed basis.
  • Monitors account representatives to ensure compliance with financial institution procedures and policies.
  • Assists account representatives in locating cash discrepancies, manages unusual window transactions and assists with client problem resolutions.
  • Conducts performance evaluations for account representatives and resolves issues.
  • Oversees vault cash, verifying amounts received; manages traveler’s check and other negotiables inventories.
  • Conducts periodic, unannounced audits of account representatives’ cash drawers.
  • Maintains reports documenting account representative outages, balances, time cards, cash recaps and cash-in, cash-out tickets.
  • Performs other duties as may be assigned by Supervisor/Manager.

 

PREFFERED JOB QUALIFICATIONS

  • High school diploma.
  • 2-3 years Account Representative or Teller experience
  • Strong people skills
  • Detailed oriented
  • Proficient oral and written communication skills
  • Proficient computer and keyboard skills
  • Ability to work 40+ hours per week (as needed) and occasionally on Saturdays
  • Objectively handle, process, and secure sensitive information and communications
  • General understanding of banking fundamentals

 

FFB Management reserves the right to change this position description at any time according to business needs.


 

Job Number:  1221
Roving AR/CSR

 

Job Summary

To efficiently and professionally perform transactions for customers and staff.  Jobholder will participate in the overall effort to market the products offered by First Federal Bank.  The jobholder will perform all functions within teller standards, regulatory guidelines, company operations, policies and procedures.     Jobholder will perform all functions with the highest level of professional conduct and ethics.

 

REQUIRED JOB QUALIFICATIONS

  • High School Diploma
  • Cash handling experience
  • Good verbal skills
  • Professional and friendly manner
  • Proficient data entry skills
  • Ability to simultaneously handle multiple transactions
  • Satisfactory Driving Record
  • Ability to communicate on multi-line telephone, to compose short messages, to write, to stand, to speak, to read, to hear, to understand technical manuals, to lift and carry objects up to 20 pounds, turn full range of head motion, to complete tasks with numerous interruptions, to work with little direct supervision, to stand and sit for long periods of time, to perform manual tasks, to learn in a reasonable amount of time, to proficiently enter keyboarding data; mobility to ascend/descend stairs.

 

PREFFERED JOB QUALIFICATIONS

  • Banking experience

 

Required Performance Behaviors

  1. Demonstrate the ability to be friendly, cheerful, courteous, patient, tactful, dependable, punctual, cooperative, accurate, neat in appearance, and to maintain confidentiality of business affairs.
  2. Demonstrate a good understanding of products and services, organizational policies and standard procedures.
  3. Demonstrate technical skills – the ability to work and produce as required.
  4. Demonstrate good human relation skills – the ability to work with co-workers and to deal pleasantly with others, the ability to be a problem-solver and to communicate effectively, to listen and show a willingness to give focused time and attention which will help to strengthen others’ confidence in you and the Bank.
  5. Demonstrate a readiness to learn and accept change as needed to promote service excellence to others.
  6. Demonstrate a willingness to understand and support management’s goals and philosophies.
  7. Demonstrate the ability to be a team player, help promote high morale to make the Bank a more productive and pleasant place to work.
  8. Demonstrate a good attitude.  Your attitude influences the degree of satisfaction you derive from your job, the quality of your work, and the way others relate to you.  Refrain from constantly expressing dissatisfaction. Respectfully consider the perspectives of others. Demonstrate a good attitude both verbally and through body language.  Consistently show courtesy regardless of the length or complication of the situation.
  9. Demonstrate a willingness to work.  Report to work timely and consistently. Schedule leave as far in advance as possible.

 

JOB FUNCTIONS

  • Processing customer transactions within prescribed Teller Standards and procedures including deposits, withdrawals, loan payments, tax deposits, opening and closing accounts, check cashing, etc.
  • Balance and maintain cash drawer
  • Communicate effectively and efficiently with customer, staff, and branch management
  • Assist customers and staff with problems and make a concentrated effort to solve problems
  • Participate and/or assist in the initial and ongoing training of account representatives
  • Other duties as assigned or needed.

 

EQUAL OPPORTUNITY EMPLOYER

 


Job Number:  421

Title: Part Time  –  Account Representative

Division:  Retail – Fuquay Branch

FLSA Classification:  Non-Exempt

Hours: 9:30 a.m. to 1:30 p.m. Monday – Friday ( Friday hours maybe extended due to work flow of the Branch

 

SUMMARY

Part Time Account Representatives will be scheduled to work 9:30 a.m. to 1:30 p.m. Monday – Friday. Note: Part Time Account Representatives should be available for additional hours on the Friday schedules, if needed.  Provide excellent service to clients in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.

 

DUTIES

  • Process financial transactions promptly and accurately
  • Strictly adhere to all bank policies and procedures
  • Prioritize client demands
  • Provide impeccable customer service
  • Communicate professionally with all clients and colleagues
  • Uphold understanding of all banking products and services, along with company systems and procedures

 

REQUIRED JOB QUALIFICATIONS

  • Previous Teller experience a plus
  • High school diploma or general education degree (GED)
  • Strong people skills
  • Proficient oral and written communication skills
  • Proficient computer skills
  • Ability to work weekly
  • Objectively handle, process, and secure sensitive information and communications
  • General understanding of banking fundamentals

 

FFB Management reserves the right to change this position description at any time according to business needs.

 


EOE

 

We will review resumes for qualification; however, you must complete an on-line application to be considered an applicant for the position. Click “Get Started Now!” or forward inquiries and resumes/letters of introduction to human.resources@firstfederalbanknc.com or fax to 910-892-8435.

 

First Federal Bank Hiring Policies

Conducting Background Checks

First Federal will make every effort to interview qualified applicants. We reserve the right to conduct background checks which may also include accessing your credit report.

 

Equal Opportunity Policy

It is the policy of FFB to provide equal employment opportunities without regard to race, color, religion, gender, age or national origin. The policy relates to all phases of employment including: recruiting, hiring, benefits and privileges of employment, compensation, training, and appointments for advancement, transfers, relocations and terminations of employment for all employees without discrimination because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy, genetic information, or other legally protected status.

FFB provides the material contained herein for information purposes only. All open jobs offered by FFB are subject to specific job skill requirements, qualifications and preferred experience. FFB is an equal opportunity employer. All hiring decisions are subject to federal, state, and local employment laws and regulations, including immigration laws pertaining to work authorization requirements and any other applicable permissions or compliance.

Personal information voluntarily submitted will be maintained by Human Resources and used by FFB its intended purpose. Submitting a resume to FFB implies that you are interested in a position(s), but does not mean that you are an applicant or that you will be considered as an applicant for a position(s). To be considered as an applicant for the position, you must access and complete the on-line application within the “open application period”.

FFB reserves the right to make changes to this site at any time and without notice, and makes no commitment to update this site.

 

Equal Opportunity Employer