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Join the First Federal team!

Job Number:  721
Accountant – Entry Level



Performs general accounting tasks including processing accounts payable, general ledger and internal bank account reconciliations, balancing of teller cash reports to the general ledger, correspondent bank balance monitoring, correspondent bank transaction recording and assistance with financial closing procedures.



  • Process accounts payable
  • Scan and temporarily maintain accounts payable invoices
  • Reconcile internal DDA accounts and clear outstanding items on a timely basis
  • Reconciling and remitting federal and state customer tax withheld
  • Reconcile general ledger accounts and clear outstanding items on a daily basis
  • Reconcile 3rd party loan and deposit applications to the general ledger
  • Assist in month end, quarter end, and year end closing procedures
  • Assist with departmental research requests
  • General office support including word processing, copying, scanning, filing and Excel spreadsheet production
  • Cross train in department functions
  • Other duties as assigned by CFO or other departmental managers


  • Associates Degree in business related field of study or equivalent job experience
  • Proficient math skills
  • Objectively handle, process, and secure sensitive information and communications
  • Basic knowledge of Excel spreadsheets, text and graph models
  • Basic understanding of banking fundamentals
  • Basic computer skills
  • Attention to detail
  • Basic oral and written communication skills
  • Ability to work 40+ hours a week as needed, and occasionally on Saturdays


  • Previous accounting or bookkeeping experience
  • Bachelor’s degree in business related field.


FFB Management reserves the right to change this position description at any time according to business needs.



Job Number:  3-2022
Mortgage Loan Originator
Division: First Federal Mortgage
Primary Location:  Holly Springs, NC
Non-Exempt  40 hours per week



First Federal Mortgage, a division of First Federal Bank is growing! We are looking for Mortgage Loan Officer to join the team in Holly Springs, NC. Holly Springs and the surrounding areas in Wake County are seeing explosive growth and the opportunity to grow successfully along with it has never been better!


First Federal Mortgage Loan Officers have access to a wide variety of competitive products consisting of  will have portfolio and secondary market products, construction-permanent, 100% financing and Jumbo lending programs. First Federal Mortgage has a local team to support loan originations efforts and the  backing of a local community bank that has been originating mortgage loans since 1959.

The ideal candidate for this exciting opportunity will have at least 3 years of mortgage lending experience and a solid book of referral business.


First Federal Bank offers a full array of benefits and  has a Mortgage Loan Production Office in a premier location in downtown Holly Springs.

This position requires National Mortgage Licensing System (NMLS)

registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.

Candidates will be subject to the required registration process,

which includes a criminal background and credit check. Failure to meet

or maintain any of the NMLS registration requirements, including

maintaining a satisfactory criminal and credit record may result in

rescission of offer or termination of employment.



The Mortgage Loan Originator proactively solicits new residential mortgage business and sells mortgage products to meet established loan quality and production goals.


  • Identifies, develops and maintains a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities.
  • Responds to customer inquiries and referrals that are generated from their own contacts as well as branch referrals.
  • Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gather any additional required information.
  • Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements.
  • Develops and cultivates self-generated referral sources and partnerships with retail branches.
  • Maintains current knowledge of trends and developments in local real estate market as well as regulations concerning residential mortgage lending.
  • Manages mortgage pipeline, assisting customers, inputting applications, and reviewing financial and credit data.
  • Prepares marketing plans and cross sells other bank products and services.
  • Provides service and oversees all actions during the loan origination process for managing the relationship with the customer ensuring that the mortgage loan closes based upon mutually acceptable terms.
  • Solicits customers and originates mortgage loans, interviews applicants to obtain pertinent information regarding their loan needs; initiates the lending decision process.
  • Studies and evaluates new activities, policies, programs, services and markets related to business development strategy.
  • Works with team members in Mortgage Department and other departments to provide information for prompt processing and closing of residential mortgage loan applications.


  • Bachelor’s degree with 3 years experience in mortgage lending, credit and business development.
  • Familiar with Conventional, FHA, USDA, VA Lending and also HUD guidelines.
  • Advanced financial analysts, strong credit underwriting and analytical skills.
  • Knowledge of conventional and/or government guidelines.
  • Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending.
  • Strong network with centers of influence including realtors and builders.
  • Ability to handle confidential and proprietary information.
  • Ability to travel within specified region.
  • Excellent communication skills, oral and written.


Job Number: 7-2022
On Call – P/T Teller
Location:  All Branches
Non-Exempt   15-29 hours per week  (as needed)



The On Call Part Time Teller will be responsible for being scheduled as needed to fill in during the week. Position will require a flexible work schedule. Provide excellent service to clients in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.


  • Process financial transactions promptly and accurately
  • Strictly adhere to all bank policies and procedures
  • Prioritize client demands
  • Provide impeccable customer service
  • Communicate professionally with all clients and colleagues
  • Uphold understanding of all banking products and services, along with company systems and procedures.


  • High school diploma or general education degree (GED)
  • Strong people skills
  • Proficient oral and written communication skills
  • Proficient computer and keyboard skills
  • Ability to work 15-29 hours per week (as needed)
  • Objectively handle, process, and secure sensitive information and communications
  • Able to travel to all branches

FFB Management reserves the right to change this position description at any time according to business needs.


Job ID:  10-2022
Job Title:  Account Representative (Teller)
Location: Fuquay


Ensure clients receive excellent service in a professional and courteous manner, maintain a basic understanding of our banking products and services, accurately and efficiently process client transactions and fully comply with company and departmental policies and regulations.

Duties and responsibilities

  • Provides professional teller services to the bank’s customers by prompt acknowledgement of the customer, maintaining a friendly and courteous demeanor, ensures customer satisfaction on transaction requests and presents a professional image.
  • Accurately and efficiently completes customer transactions, including but not limited to, cashing checks, receiving deposits, savings account transactions, change orders, processing transfers, loan payments, cashier’s checks, stop payments and wire transfer requests.
  • Follows bank and department policies and procedures, regulations and security procedures, completes necessary documents and maintain customer confidentiality.
  • Responsible for achieving performance standards for referrals and cross-sell of products and services to achieve bank growth objectives.
  • Processes mail, night depository and ATM deposits.
  • Balances cash drawer and maintains control and accounting of the bank’s cash assets.
  • Assists in completing special day-end processing and daily reports.

Specific Requirements

  • High school diploma or equivalent experience.
  • cash handling experience.
  • Excellent customer service and communication skills.
  • Accuracy and attention to detail
  • Ability to effectively access and interpret information on computer screens, documents, and reports
  • Ability to utilize processes and techniques for detecting fraud and preventing fraud situations.
  • Objectively handle, process, and secure sensitive information and communications

Preferred Requirements

  • Prior teller experience a plus.
  • Ability to work independently and as a team with excellent time management skills.
  • Knowledge of personal computer and related word processing and spreadsheet software.
  • Proficient oral and written communication skills.
  • Ability to lift and carry objects up to 15 pounds.


Job ID:  13-2022
Job Title:  Loan Operations Specialist
Location: Dunn


First Federal Bank is seeking a team oriented, experienced Loan Operations Specialist to join our team. Candidate will provide operational support for the execution of daily activities in the Operations Department.

Duties and responsibilities

  • Book originations, renewals, modifications and extensions for loans on the core processing system.
  • Perform Loan maintenance and documentation reviews
  • Process Loan Payoffs, including Escrow Refunds, cancelling liens, deeds of trust, UCCs, Flood and PMI Insurance tracking,
  • Process Construction Inspections and Disbursements
  • Assist with Flood and Hazard Insurance Tracking and force-placed insurance
  • Process Insurance Claims
  • Review and Process Escrow Disbursements
  • Reconcile loan general ledgers
  • Process daily loan non-post items
  • Assist with loan account file maintenance and general questions/research
  • Perform other duties as assigned


  • Previous Bank Operations experience of 2 or more years
  • High school diploma
  • Provide excellent customer service support.
  • Accuracy and attention to detail
  • Objectively handle, process, and secure sensitive information and communications
  • Ability to work independently and as a team with excellent time management skills.
  • Knowledge of personal computer and related word processing and spreadsheet software.
  • Proficient oral and written communication skills.
  • Knowledge of the Fiserv system a plus



First Federal Bank is an EEO employer – M/F/Vets/Disabled

We will review resumes for qualification; however, you must complete an on-line application to be considered an applicant for the position. Click “Get Started Now!” or forward inquiries and resumes/letters of introduction to human.resources@firstfederalbanknc.com or fax to 910-892-8435.


First Federal Bank Hiring Policies

Conducting Background Checks

First Federal will make every effort to interview qualified applicants. We reserve the right to conduct background checks which may also include accessing your credit report.


Equal Opportunity Policy

It is the policy of FFB to provide equal employment opportunities without regard to race, color, religion, gender, age or national origin. The policy relates to all phases of employment including: recruiting, hiring, benefits and privileges of employment, compensation, training, and appointments for advancement, transfers, relocations and terminations of employment for all employees without discrimination because of race, color, religion, national origin, sex, age, disability, veteran status, pregnancy, genetic information, or other legally protected status.

FFB provides the material contained herein for information purposes only. All open jobs offered by FFB are subject to specific job skill requirements, qualifications and preferred experience. FFB is an equal opportunity employer. All hiring decisions are subject to federal, state, and local employment laws and regulations, including immigration laws pertaining to work authorization requirements and any other applicable permissions or compliance.

Personal information voluntarily submitted will be maintained by Human Resources and used by FFB its intended purpose. Submitting a resume to FFB implies that you are interested in a position(s), but does not mean that you are an applicant or that you will be considered as an applicant for a position(s). To be considered as an applicant for the position, you must access and complete the on-line application within the “open application period”.

FFB reserves the right to make changes to this site at any time and without notice, and makes no commitment to update this site.


Equal Opportunity Employer

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