The Erwin Branch is closed today due to staffing issues. The branch ATM is available for use or you may visit our Dunn branch office. We apologize for any inconvenience.
Access Digital Banking
credit cards on top of report of lost credit card paper
Lost or Stolen Card
If you believe your card has been lost or stolen, let us know immediately.
- To report a lost or stolen First Federal Visa® debit card, call 1-833-601-0464.
- To report a lost or stolen First Federal credit card, call 1-800-556-5678.
Other Debit Card Support
Call 1-866-661-8548 for Debit Card Activation or PIN Resets
Call 1-833-601-0464 for other debit card support, 24 Hours a Day, including:
- Travel Exemptions
- Fraud Notifications
- Damaged Card Replacement
- Card Control or Card Valet Support
- 3D Secure Card Authentication
- Other General Debit Card Inquiries
**NOTE: For Debit Card Limit Increases contact your local branch during business hours.