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Corona Crisis Relief

Program Information

Corona Crisis Relief Program at
First Federal Bank

The recent Corona Virus outbreak has created circumstances many of us never anticipated. Our concern for the health and safety of family and friends has become even more important. For these reasons, First Federal Bank has implemented a Corona Crisis Relief Program to assist customers that may experience financial difficulties during this pandemic.

As the outbreak has grown, many businesses have been forced to close or substantially change their business model. Unfortunately, many of our customers may be negatively impacted as a result of these changes or closures. If you have lost your job, been laid-off, or unable to work due to sickness or caring for someone who is sick, First Federal Bank wants to help.

We have established a Corona Crisis Relief streamlined process to defer consumer, commercial and/or mortgage loan payments, and waive fees for those unable to work. Also, we will waive consumer and business non-sufficient fund fees (NSFs) that arise from hardships created by the pandemic.

  • For Consumer and Mortgage Loan assistance, please reach out to Wendy Crews, our Consumer Lending Manager, at 919-552-1925, during the hours of 8:30 AM – 5:00 PM, Monday through Friday, or at wcrews@ffbnc.com to learn how our Corona Crisis Relief Program can help you.
  • For Commercial and Business Loan assistance, please call Patricia Griffin at 910-891-2009 or at pgriffin@ffbnc.com or contact Lizette Ballew at 910-891-2805 or lballew@ffbnc.com during the hours of 8:30 AM – 5:00 PM, Monday through Friday.
  • For Consumer or Business NSF, or for general fee assistance, please call your First Federal Bank branch shown below and ask to speak with a Customer Service Representative during the hours of 8:30 AM – 5:00 PM, Monday through Friday.

Dunn 910-892-7188 ● Angier 919-639-6144 ● Erwin 910-897-7175

Benson 919-894-2591 ● Fuquay-Varina 919-552-3999 ● Clayton 919-550-7558

Hopefully, our lives will return to normal in the near future. In the meantime, we will get through this crisis together. We will continue to take proactive measures to keep our staff safe, while continuing to meet all your financial needs. We look forward to working with you.


Jeff Whittington
President & CEO
First Federal Bank

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