Phone: (910) 892-7187
Why run to the bank when you can manage your First Federal accounts from your computer? Get your statements, pay bills, transfer funds, and so much more. SmartAccess Online Banking makes it easy.
Why run to the bank when you can manage your First Federal accounts from your computer? Smart Access Online Banking makes it easy.
If you are having any difficulty logging on, take a look at our troubleshooting page.
Forget sealing envelopes and running to the post office for stamps.
You can pay your bills quickly and securely with our Online Bill Pay service. Set up recurring payments, arrange for payment reminders, and so much more.
The privacy and safety of your financial information is First Federal Bank's utmost concern. First Federal Bank works with cutting edge technology partners to ensure that the most secure environment is made possible for our valued customers. We offer you worry free Internet banking. You can be completely confident of the following security measures:
Our system ensures that data exchanged between your PC and our computers is encrypted with 128-bit encryption-the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL) which utilize mathematical formulas to "encrypt" or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature built in.
Our computer system does not connect directly to the Internet. It is isolated from the network via a "firewall". A firewall is a combination of software and hardware products that designate parameters, control and limit the access that outside computers have to the banks internal network and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.
Access ID's and passwords are isolated from the Internet by being stored on a secure computer to prevent passwords and ID's from being accessed or downloaded by anyone on the Internet. User passwords can vary from eight to twelve characters, which means the chance of randomly guessing a password is less than one in one billion. In addition, the use of multifactor-authentication security measures provide a level of assurance for you to confirm that you are accessing First Federal Bank's internet banking website. SmartAccess & SmartAccess for Business Internet Banking users will see your security image and pass phrase each time you log in and know that you are on an authentic bank website. In addition, when appropriate SmartAccess for Business Internet Banking users will use a one-time password generated by a token in combination with a user-defined PIN to access the website. The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the "hacker" from gaining access to our system thus protecting your accounts.
You will be responsible for maintaining one of the most important security measures, your password. When you enroll in SmartAccess Internet Banking you will create a personally selected Access ID and password known only to you. Be sure to keep your password a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Not even a bank employee knows your password.
First Federal Bank - Dunn, NC, Member FDIC, Equal Housing Lender
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